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zc323 zc323
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6 years ago
The ________ are the people who work inside the company and receive or benefit from the output of work done by others in the company.
 
  Fill in the blank(s) with correct word



List the six main types of hotels by price segment and give two examples of each. Outline a general profile of the typical customer for each segment.
 
  What will be an ideal response?



One of the most well-known adventure cruisers is:
 
  A) Alaskan Outfitters B) Abercrombie and Fitch
  C) Abercrombie and Kent D) South Pacific Line



Outstanding ________ leads to guest loyalty.
 
  Fill in the blank(s) with correct word



Steamboat cruises:
 
  A) provide a friendly and international atmosphere
  B) provide a unique American experience, providing a chance to see America's heartland
  C) only cruise during the warm months of April-October
  D) designed for passengers who want to explore exotic locations such as the Amazon



The hospitality industry is unique because of its ________ of product and consumption of service and the perishability of the product.
 
  Fill in the blank(s) with correct word



Of the ten hotel classifications, select five and give a general description of the types of hotels in each segment. Be sure to include price, location, and degree of service and target market.
 
  What will be an ideal response?



On what financial statement does Retained Earnings belong?
 
  A) Statement of Cash Flows
  B) Independent Audit Report
  C) P&L Statement
  D) Balance Sheet
  E) None of the above



Barge cruises:
 
  A) Have the feel of a small hotel
  B) Cruise inland waterways and canals and offer close knit and personal atmospheres
  C) Offer passengers a chance to see river locations and a country's heartland
  D) Are the most popular and specialize in one area such as American canals



A horse track that also has slot machines
 
  A) horse parlor B) slot parlor C) off-track betting D) racino
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Jdjewels1Jdjewels1
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6 years ago
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zc323 Author
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6 years ago
I can't even begin to explain how much your help meant to me.
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