Can you describe . . .? is an example of a(n):
a. Response to feelings
b. I-message
c. Open question
d. Closed question
In order to make your clients feel comfortable and safe enough to be open, you should:
a. Console them and support them in a sympathetic manner
b. Make critical life decisions for them
c. Let them know that you are in charge and everything is under control
d. Identify their feelings and reflect them back
Good responses in a therapeutic setting are:
a. Praising or agreeing
b. Reassuring, sympathizing, consoling or supporting
c. Probing, questioning, interrogating
d. Identifying and confirming
Poor responses in a therapeutic setting tend to:
a. Set up barriers to real understanding and dialogue
b. Promote dialogue and collaboration
c. Involve the client in arriving at a solution
d. Give the impression that the client is on an equal footing with the worke
Good responses in a therapeutic setting tend to:
Good responses in a therapeutic setting tend to:
Good responses in a therapeutic setting tend to:
a. Require practice to make them automatic
b. Promote withdrawal and defensiveness
c. Promote withdrawal and defensiveness
d. Make clear the superiority of the worker
Responses that block communication are ones that:
a. Structure therapeutic communication
b. Aid the worker in hearing what is really important
c. Most likely promote withdrawal and defensiveness
d. Most likely promote rapport and clarity
The clinicians goal in working out the own level of involvement in moving toward a solution to the clients problem
would be to:
a. Allow the client opportunities to exercise self-determination and independence
b. Make certain that all therapeutic goals are achieved
c. Make certain that the client find the solution
d. Make certain that he or she demonstrate no difference between the professional relationship and a friendship
away from work
A 17-year-old single mother of a severely disabled child has been disowned by her family and seeks help sorting out
her situation:
a. The case manager owns the problem because the client is too young to make decisions for herself
b. Both the client and case manager own the problem, but because the client is too young to make decisions for
her life, the case manager is ultimately responsible for finding a solution
c. The client owns the problem, but the case manager needs to take the reins in finding a solution in consultation
with the client
d. The client owns the problem and must take the reins in finding a solution to her problem despite her youth
Suppose the client needs evening appointments, but the clinician works only during the day. This means:
a. The client owns the problem and must find a clinician who can accommodate the clients schedule
b. Both the client and the clinician own the problem, and it is an opportunity to negotiate a solution
c. The clinician owns the problem and must change the schedule to accommodate the client
d. Both the client and the clinician own the problem, but the clinician has the ultimate responsibility for finding
the solution
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