Japanese Americans and Chinese Canadians may find it more comfortable to have the interviewer listen in a more indirect nature than European North Americans.
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Frame of reference refers to how interviewers' perspective shapes their worldview.
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Programmed learning is a way of combining microskills into larger units for easy learning of listening and action skills.
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Interviewers who establish a conversational distance of slightly over one arm's length distance are considered most comfortable for European North Americans.
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Multicultural awareness means interviewers reduce focus on the individual and increase focus on the culture of a client.
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Narrative therapy is beneficial because its focuses on the here and now
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Effective interviewer listening helps clients listen to others more effectively.
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Blocksma and Porter discovered that influential psychotherapists did exactly what they said they did in interviews.
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Neuroscience has learned that neurons that fire together wire together.
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Listening skills alone can lead to positive client change.
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