Theo is a summer intern at a Ford assembly plant. Managers at the Ford plant recently introduced an employee suggestion box, where employees could submit ideas on how to improve the plant. Theo overhears one of the managers commenting that production at the plant has increased by 5, and the only employee suggestions that have been implemented were an additional 15-minute break once workers reached half of their daily quota, and new items added in the break-room vending machine. Theo knows that production has increased because:
A) the implementation of new snacks in the vending machine gave employees more energy to work harder.
B) according to scientific management, employees will work harder when they are able to give suggestions on how to improve their working conditions.
C) the implementation of ideas from the employee suggestion box makes workers feel like they are an important part of the organization, as demonstrated by the Hawthorne studies.
D) as the Hawthorne studies demonstrated, employees will work harder and increase production if they are given a daily quota.
E) scientific management suggests that pay is not the only motivator, so the addition of new snacks and an extra break make employees increase their production.
Question 2 - Which of the following is not a characteristic of short-term financing?
A) The amounts are usually smaller than amounts obtained through long-term sources.
B) It is easier to obtain than long-term financing.
C) It must be repaid within three years.
D) There is less risk of nonpayment to the lender.
E) There is a close working relationship between borrower and lender.
Question 3 - Determining how the physical work environment affects productivity was the objective of:
A) Taylor's scientific management.
B) Maslow's hierarchy of needs.
C) equity theory.
D) Herzberg's theory.
E) the first Hawthorne study.
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