The United States has lost hundreds of thousands of high-tech manufacturing jobs in the last decade, mainly to Asia. The result is that many US workers have to update the skills needed for a successful career. This change is due to _____ factors in the business environment.
A) economic
B) educational
C) social
D) technology
E) global
Question 2 - The increase of manufacturing in lower wage countries like China is part of the reason prices for DVD players and televisions has continued to decrease, even as technology has improved. This is a benefit of _____ factors in the business environment.
A) economic
B) global
C) competitive
D) social
E) technology
Question 3 - Your town's local hardware store has served the community for over 70 years. However, business has been way down ever since two big box hardware stores opened less than 10 minutes away. This local hardware store is looking to cut costs and increase marketing efforts as a response to changing _____ in the business environment.
A) environmental factors
B) economic factors
C) marketing factors
D) social factors
E) competitive factors
Question 4 - Beginning in 2017 Carrier, a heating, ventilation and air-conditioning company, will transfer manufacturing to Mexico resulting in the elimination of 700 US jobs. This move is in response to changing _________ in the business environment.
A) economic factors
B) social factors
C) environmental factors
D) technology factors
E) demographic factors
Question 5 - You prefer to purchase products from one retailer over another because it donates a percentage of its profits to community organizations. This demonstrates which benefit of studying business?
A) Improves your grades
B) Helps you choose a career
C) Helps you become a more influential community member
D) Increases your profits as a business owner
E) Improves your career
Question 6 - How are leading firms trying to become greener in their approach?
Question 7 - Explain how technology has influenced operations management.
Question 8 - What is a servicescape? Discuss the three types of factors of a servicescape design.
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