In the group communication process, channel refers to
a. The perception of nonverbal messages
b. The way incongruent verbal and nonverbal messages get encoded
c. The means of sending a message to the other person
d. The place where communication occurs
Q. 2When describing communication, noise is defined as any element that
a. Enhances the sender's frame of reference
b. Modifies the receivers' frame of reference
c. Occurs in the channel
d. Hinders effective communication
Q. 3__________ is NOT a moral principle named by Forester-Miller and Davis (2002).
a. Autonomy
b. Confidentiality
c. Justice
d. Fidelity
Q. 4Jamie and Ira are talking about a TV show at a loud party. Ira is telling her how interesting the last episode was. It turns out Jamie really dislikes that show. Noise in this case refers to
a. The noise at the party
b. Jamie's attitude toward the TV show
c. Ira's way of speaking
d. A and B
e. A and C
f. B and C
g. None of the above
Q. 5The following are all examples of noise in the communication process except one. Which one?
a. Annoying mannerisms of the sender
b. Credibility of the sender
c. Traffic noise
d. Past experiences of the receiver making him suspicious of the sender's
suggestions
Q. 6During the working stage, the leader job is to
a. lead the group.
b. keep pace with the group.
c. sit back and watch.
d. All of the above.
Q. 7Therapy may best be described as a combination of:
a) Science and common sense
b) Science and spirituality
c) Science and art
d) Science and sociology
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