Performance attributes of an individual are determined by ability and ____.
a. Aptitude
b. Knowledge
c. Motivation
d. Skill
Question 2What is the most effective way of handling a large task?
A) To sit down and do it all at once so the task will not be procrastinated
B) To delegate it to someone else to do
C) To break it down into smaller units and accomplish part of the task at several different times
D) To put it off until there is adequate time to devote undivided attention to the task
Question 3The tools and methods for a comprehensive performance appraisal system involve a job description, personnel selection, staff development, and ____.
a. A reward system
b. A supportive culture
c. Knowledgeable management
d. Mentoring
Question 4The informal performance appraisal process includes ____.
a. Coaching
b. Mentoring
c. Preceptoring
d. Teaching
Question 5What should the manager do to avoid promoting socialization?
A) Enforce an open-door policy
B) Encourage subordinates to make appointments regarding issues not needing immediate attention
C) Meet with subordinates at the nurses' station to discuss personal issues rather than in an office
D) Maintain a close personal relationship with each of his or her employees
Question 6What does the manager have to remember about a daily list?
A) Is a planning tool, and thus must have flexibility in its implementation
B) Should include all the planner's short-term, intermediate, and long-term goals
C) Should be highly structured with little time for the unexpected, thus decreasing the possibility of procrastination
D) Should not be changed once initial planning is completed
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