Incivility is a disruptive behavior or communication that creates a negative environment and interferes with quality patient care and safety. The manager can implement the following steps that help to alleviate uncivil behavior on a unit.
A) Suspending the staff member from work, B) Providing written admonishment that is discussed and placed in the employee's file, C) Providing verbal admonishment, D) Terminating the staff member a. A, B, C, D
b. B, A, C, D
c. C, B, A, D
d. C, A, B, D
Question 2Incivility is a disruptive behavior or communication that creates a negative environment and interferes with quality patient care and safety. The manager can implement steps that help to al-leviate uncivil behavior on a unit.
Which of the following would not be an appropriate first step? a. Suspending the staff member from work
b. Providing written admonishment that is discussed and placed in the employee's file
c. Providing verbal admonishment
d. Terminating the staff member
Question 3In an AHPTF, who would have primary responsibility for serving as spokesperson for emergency physician needs with regard to disaster preparedness?
a. Chief nursing officer
b. Marketing director
c. Department medical chair
d. Chief information technology officer
Question 4When a nurse leader is able to fully embrace the healthy work environment and engage others in its achievement, what is the leader demonstrating?
a. Authentic leadership
b. Meaningful recognition
c. True collaboration
d. Skilled communication
Question 5According to Ayurveda, all foods have their own heating or cooling energy and postdigestive effect.
Indicate whether the statement is true or false
Question 6Which of the following is an ethnicity and not a race?
a. African American
b. Hispanic
c. Pacific Islander
d. White
Quick Reply
