The nurse manager is aware that decreased productivity is a side effect of:

The nurse manager is aware that decreased productivity is a side effect of:
 
  a. Withdrawal
  b. An appraisal report
  c. Personnel problems
  d. Conflict with physicians

Question 2

There are steps that nurse managers can take when dealing with problem employees. One of these steps is to:
 
  a. Provide on-the-job training
  b. Identify symptoms of the problem
  c. Send the employee to the human resources department
  d. Request a drug screen

Question 3

As an employee benefit, the hospital provides tuition assistance for employees who pursue further education for professional development provided they agree to work at least 2 years after they complete their studies.
 
  This can be viewed as what type of modification of employee behavior?
  a. Reinforcement
  b. Shaping
  c. Extinction
  d. Punishment

Question 4

After the nurse manager counseled a staff member about excessive absenteeism, the nurse manager expected his behavior to change. What type of consequence should the staff nurse expect if he changes his behavior?
 
  a. Favorable
  b. Punitive
  c. Absent
  d. Insufficient