The chief nursing officer understands that a nurse manager can exhibit stress that is related to trying to keep up with the number of electronic messages that arrive, as well as trying to remain accessible to staff.
What is a strategy that would assist the manager to manage the information overload effectively?
a. Ignore messages unless they are labeled as important.
b. Determine who is most likely to send useful or important information or requests.
c. Check e-mail messages once a day.
d. Encourage face-to-face meetings rather than e-mail.
Question 2The nurse manager is implementing a shared governance model to help with communication and decision making. Although staff members like the concept, change is difficult. Staff nurses feel:
a. More empowered.
b. More communicative.
c. Less stressed.
d. More powerless and devalued.
Question 3The chief nursing officer listens to nurse managers verbalize their feelings of internal stress. One common source of internal stress seems to be:
a. The death of a loved one.
b. Perfectionism.
c. Getting married.
d. Losing a job.
Question 4The staff development educator presents a series of programs on stress management to the nurse managers. Research has indicated that an individual's ability to deal with stress is moderated by psychological hardiness.
Psychological hardiness is a composite of:
a. Commitment, control, and challenge.
b. Commitment, powerlessness, and passivity.
c. Commitment, control, and passivity.
d. Decreased isolation, challenge, and passivity.
Question 5As a nurse manager, the one activity you should not overlook is:
a. Posting the yearly rotation schedule.
b. Reviewing vacation requests.
c. Scheduling staffing for holidays 6 months in advance.
d. Anticipating staff sick days.
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