Which of the following is NOT one of the characteristics of Weber's bureaucracy?

a. Distinct division of labor
  b. Presence of rules to ensure uniform task performance
  c. Hiring and promotion based on merit
  d. Close personal relationships between supervisors and subordinates
  e. A hierarchy of positions with an attendant chain of command

a. Social processes are ignored.
  b. Organizational efficiency is reduced.
  c. There is extensive use of division of labor.
  d. Assumptions about employee loyalty are unrealistic.
  e. They tend to be rigid and inflexible.

a. affect goal setting.
  b. restrict the flow of information.
  c. increase the number of lateral relationships.
  d. improve organizational efficiency.
  e. reduce the need to process information.

a. It tends to be rigid and inflexible.
  b. It works better in stable environments.
  c. It was the starting point for later organization design research.
  d. It is a contingency approach to organization design.
  e. Several of its elements lead to increases in efficiency.

a. It involves the overall configuration of positions within an organization.
  b. It involves interrelationships among positions within an organization.
  c. It is like a puzzle, with a number of pieces which can be put together in certain
  ways.
  d. All of these are correct.
  e. None of these are correct.

a. of the large number of positions involved.
  b. they want to keep relationships secret.
  c. managers are too busy to take the time to develop a chart.
  d. All of these are correct.
  e. None of these are correct.

a. convey little meaningful information about an organization.
  b. can be thought of as a picture or map of an organization.
  c. are a permanent representation of relationships within an organization.
  d. All of these are correct.
  e. None of these are correct.