If you must provide large amounts of data or answer many questions in your response message, make ...

If you must provide large amounts of data or answer many questions in your response message, make your message more readable with graphic devices such as lists, tables, headings, boldface, or italics.
Indicate whether the statement is true or false

Ques. 2

I have before me your e-mail inquiry dated October 9 is an effective opening for a reply message.
Indicate whether the statement is true or false

Ques. 3

You will sound more professional and sincere if you include a sentence such as Thank you for your cooperation in the closing paragraph of an information-request message.
Indicate whether the statement is true or false

Ques. 4

Place any details explaining your request for information in the body of your request message.
Indicate whether the statement is true or false

Ques. 5

When writing a request message, use the indirect strategy by placing your request in the body of the message because stating the request in the opening is bad manners.
Indicate whether the statement is true or false

Ques. 6

When formatting business letters, you should use ragged-right margins.
Indicate whether the statement is true or false

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If you must provide large amounts of data or answer many questions in your response message, make ...

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