Briefly explain how (a) body movement, (b) physical appearance, (c) voice qualities, (d) time, (e) ...

Answer to #1

a. Body movement. Eye contact indicates interest in a topic. Gestures, such as hand motions, emphasize different ideas. Body stance also indicates a listener's level of interest.
b. Physical appearance. Attractive people are seen as more intelligent. They are able to persuade their audience better than unattractive people. Attractiveness gains attention.
c. Voice qualities. Volume, speed, pitch, tone, and accent are used to emphasize or subordinate ideas. Varying these elements sustains the interest of the audience. Maintaining consistency results in monotone, which leads the audience to lose interest.
d. Time. Americans are time conscious. Late arrivals cause anxiety in those who are waiting. In the United States and some other countries, arriving late indicates that you do not value time or that those who are waiting are not important to you, whereas arriving early shows sincere interest in the meeting or the audience.
e. Touch. An appropriate level of touching is important in business. A person who never touches anyone may appear cold, insensitive, or standoffish. However, a person who touches other people too frequently may cause discomfort.
f. Space-territory. People interact within four zones: intimate, personal, social, and public.

Answer to #2

FALSE

Answer to #3

Maintaining eye contact indicates that you are interested in someone's ideas or conversation. Glaring indicates defiance, hatred, or anger. Avoiding eye contact may indicate lack of interest in the conversation, guilt, or nervousness.

Answer to #4

FALSE

Answer to #5

Students will have a variety of answers. Here are two examples of each. 1. Looking a student in the eye and smiling while praising the student; 2. A business executive maintaining eye contact, smiling, and shaking hands firmly when greeting a client; 3. Saying Good morning in a somber tone without smiling; 4. Acting extremely nervous and not maintaining eye contact while listing your qualifications for the position during an important job interview.

Answer to #6

TRUE