List and explain three stylistic aspects of writing a bad-news ...

Answer to #1

 Emphasize the positive and de-emphasize the negative. Use the inductive approach for bad news messages; subordinate the negative aspect of the message and emphasize the positive aspect.
 Use positive language to accentuate the positive and de-emphasize the negative. Carefully select words that do not offend or blame to make the tone of the message more positive.
 Imply the refusal when the receiver can understand the message without a definite statement of the bad news. Rather than stating a blunt refusal, use words that imply the refusal as long as the message of the refusal remains clear to the recipient.

Answer to #2

T

Answer to #3

Presentations are good for the following situations:
(a) Inspiring and motivating others: If a presenter is able to bring enthusiasm and energy and an inspirational message to the situation, then oral message delivery is highly appropriate.
(b) Demonstrations of products or for training purposes: Oral presentations work well when audience members are able to view how a product works and better understand its functions. They are also useful for training purposes, particularly, if the audience is able to apply the presented material through practice or use as part of the presentation.
(c) To introduce a complex persuasive written message (generally a report or a proposal): This helps increase audience interest by emphasizing the key benefits of the proposal in an engaging manner and allows the presenter to answer audience questions.
(d) As a follow-up to a complex persuasive written message (generally a report or a proposal): The personal presence of an advocate can help establish goodwill and credibility and move the persuasive process forward. In these cases, the oral message should generally emphasize the benefits of the proposal and answer audience questions.
(e) To deliver bad news to a large audience: In some circumstances, the personal presence of an organizational representative helps to establish or maintain goodwill and credibility and, by extension, the image and reputation of the firm.

Answer to #4

D

All of these are right, thanks!