Most audiences will comply with a routine message if they feel the writer is not being unreasonable.
Indicate whether the statement is true or false.
Ques. 2With a direct approach the writer opens with details and justification of the request, moves to the actual request and ends by requesting specific action.
Indicate whether the statement is true or false.
Ques. 3When writing a routine request, it is always good manners to thank the reader in advance for their cooperation.
Indicate whether the statement is true or false.
Ques. 4What should the close of a routine request include?
A) A sincere apology for the inconvenience caused
B) An explanation or justification for the request
C) The phrase Thank you in advance to ensure compliance
D) Information about how you can be reached
E) Questions that will help the organization of the message
Ques. 5The close of the routine request should include what?
A) A sincere apology for the inconvenience caused
B) Explanations and justifications for the request
C) The phrase thank you in advance to ensure compliance
D) A specific request that includes any relevant deadlines
E) Questions that will help you organize the message
Ques. 6How should a routine request begin?
A) With a clear statement of request
B) With a buffer that builds up to the main request
C) With a justification for the request
D) With an attention-getting statement, fact or question
E) With the phrase thank you or similar words of appreciation
Ques. 7What should be done when explaining and justifying the routine request in the body of the message?
A) Address multiple topics in one question.
B) Offer apologies for the inconvenience.
C) Put the most important question last.
D) Offer incentive for the audience to comply.
E) Break down complex requests into specific questions.
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