The idea of free writing can be used as a(n) ________ during the planning phase of the writing ...

The idea of free writing can be used as a(n) ________ during the planning phase of the writing process.
 
  A) audience analysis tool
  B) discovery technique
  C) journalistic approach
  D) gathering technique
  E) way to determine form

Ques. 2

When determining what an audience needs in order to move forward with a recommendation, a writer is
 
  A) considering the audience's perspective.
  B) listening to the community.
  C) accessing a knowledge management system.
  D) engaging in free writing.
  E) finding their focus.

Ques. 3

A good way to test the thoroughness of your message is to use the ________ to ask whether the message answers who, what, when, where, why, and how.
 
  A) contrarian approach
  B) journalistic approach
  C) rhetorical approach
  D) storytelling approach
  E) free writing approach

Ques. 4

A good way to test the thoroughness of your business message is to check it for
 
  A) a main idea.
  B) a purpose.
  C) the who, what, when, where, why, and how.
  D) accuracy.
  E) contradictory opinions.

Ques. 5

After sending project cost estimates to a longtime client, you realize you failed to include information on some discount options. The best thing to do is
 
  A) take no action.
  B) blame someone else.
  C) contact the primary audience immediately and correct the error.
  D) start looking for a new job.
  E) send a follow-up message, but explain that you just received the information.

Ques. 6

When gathering information for a business message, keep in mind that audiences respond best to information that
 
  A) they could have found by doing their own research.
  B) has not been categorized or grouped in any way.
  C) has been filtered and prioritized according to their needs.
  D) pertains to a broad cross-section of possible scenarios.
  E) is confidential in nature.

Ques. 7

When meeting your audience's informational needs, you should emphasize ideas
 
  A) that will be of greatest interest to the audience.
  B) that won't cause controversy.
  C) that will have the least impact on the audience.
  D) that don't need supporting evidence.
  E) that the audience doesn't know.