ESS
A) support the structured decision making of senior executives.
B) have the ability to drill down into lower levels of detail.
C) easily integrate data from different systems.
D) are primarily driven by information derived from a company's transaction processing systems.
E) enable operational managers to create parameterized reports.
Q. 2The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called
A) benchmarks.
B) KPIs.
C) the balanced scorecard method.
D) BPM.
E) business intelligence.
Q. 3A(n) ________ is a commercial organization with a permanent connection to the Internet that sells temporary connections to retail subscribers.
A) RSS
B) WAN
C) NFP
D) ISP
E) FTP
Q. 4The major dimensions of international systems architecture include each of the following except
A) the global environment.
B) corporate global strategy.
C) technology platform.
D) transborder data flows.
E) management and business processes.
Q. 5Expertise is thought to be the collective and individual experience of applying knowledge to the solution of problems.
Indicate whether the statement is true or false
Q. 6Web sites that enable users to share information, collaborate, and create new services and content are called ________ sites.
A) third generation
B) second generation
C) first generation
D) new wave
E) mashup
Q. 7Cross-selling is the marketing of complementary products to customers.
Indicate whether the statement is true or false
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