Both structured and unstructured documents can contain knowledge. (True or false?)

Both structured and unstructured documents can contain knowledge.
 
  Indicate whether the statement is true or false

 Q. 2

You are the senior project manager for a Web development company with upwards of 100 current client projects. You have been assigned to evaluate two upcoming projects.
 
  One project is to develop a time- tracking solution that would allow your 20 freelancers to submit daily time sheets and would report on the time spent on each project. The other project is to redesign the client interface to the company extranet to make it easier to use. The extranet allows clients to log in and view their current Web sites under development, as well as view project statistics, documents, and progress reports. Compare the two projects in terms of risk factors.

 Q. 3

Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called
 
  A) benchmarks.
  B) KPIs.
  C) the balanced scorecard method.
  D) BPM.
  E) parameters.

 Q. 4

While systems such as KWS can manage semistructured and unstructured information, enterprise-wide content management systems are designed to manage a firm's structured information.
 
  Indicate whether the statement is true or false

 Q. 5

________ is the interaction of people and machines in the work environment, including the design of jobs, health issues, and the end-user interface of information systems.
 
  Fill in the blank(s) with correct word

 Q. 6

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention, satisfaction, and quality performance?
 
  A) CDSS
  B) MIS
  C) DSS
  D) TPS
  E) ESS