TCO refers to the original cost of purchased technology: both hardware and software. (True or false?)

TCO refers to the original cost of purchased technology: both hardware and software.
 
  Indicate whether the statement is true or false

 Q. 2

Mandatory use of a system is one effective way of overcoming user resistance to an information system.
 
  Indicate whether the statement is true or false

 Q. 3

Together, a protocol prefix, a domain name, a directory path, and a document name, are called a(n)
 
  A) uniform resource locator.
  B) IP address.
  C) third-level domain.
  D) root domain.
  E) child domain.

 Q. 4

You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics. What are their choices? What will you recommend?
 
  What will be an ideal response?

 Q. 5

Which of the following is not one of the four types of customers described in the case study on Graybar?
 
  A) core customers
  B) opportunistic customers
  C) marginal customers
  D) service-drain customers
  E) niche customers

 Q. 6

A Gantt chart graphically depicts project tasks and their interrelationships.
 
  Indicate whether the statement is true or false

 Q. 7

What is the first value-adding step in the knowledge business value chain?
 
  A) acquire
  B) data and information acquisition
  C) store
  D) disseminate
  E) apply