In program evaluation research, the phase that studies the degree to which a new program is being ...

In program evaluation research, the phase that studies the degree to which a new program is being implemented appropriately is referred to as the __________ phase.
 
  a. needs analysis
  b. process analysis
  c. efficiency analysis
  d. meta-analysis

Question 2

As examples of descriptive research strategies, case studies typically __________ and __________.
 
  a. are conclusive; proof-positive for a phenomenon
  b. represent the best technique; generate a great deal of causal inferences
  c. are more definitive than experiments; include many careful control strategies
  d. lack control over extraneous variables; do not meet the criteria for inferring causation