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Nurse2294 Nurse2294
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5 years ago
Identify and discuss the 6 types of nonverbal communication signals.
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Business Communication Today

Business Communication Today


Edition: 14th
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5 years ago
 
1. Facial expression. Your face is the primary vehicle for expressing your emotions; it reveals both the type and the intensity of your feelings.
2. Gesture and posture. The way you position and move your body expresses both specific and general messages, some voluntary and some involuntary.
3. Vocal characteristics. Voice carries both intentional and unintentional messages. A speaker can intentionally control pitch, pace, and stress to convey a specific message.
4. Personal appearance. People respond to others on the basis of their physical appearance, sometimes fairly and other times unfairly.
5. Touch. Touch is an important way to convey warmth, comfort, and reassuranceas well as control. Touch is so powerful, in fact, that it is governed by cultural customs that establish who can touch whom and how in various circumstances.
6. Time and space. Like touch, time and space can be used to assert authority, imply intimacy, and send other nonverbal messages.
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