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crazzibear2 crazzibear2
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5 years ago
Culturally variable norms that dictate how, when, and to whom emotion is expressed are called __________; role requirements within a job that dictate how and when emotions should be expressed (even if they are not experienced) are called __________.
a)  display rules; emotion work
b)  emotion management; mood management
c)  mood management; mood contagion
d)  emotion work; emotion management
Textbook 
Invitation to Psychology

Invitation to Psychology


Edition: 7th
Authors:
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5 years ago
a

 
 
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