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lolbroek lolbroek
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2 years ago
You are on a service call to fix a customers printer when he asks you to help with a network firewall issue. This is not part of your normal responsibilities. What should you do?
A) Call your supervisor to find the best company resource to recommend to the customer.
B) Try to solve the issue to the best of your ability.
C) Report the user to his supervisor.
D) Empathetically tell the customer you cannot and report the request to your supervisor.
Textbook 
Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
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FamwamFamwam
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2 years ago
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lolbroek Author
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2 years ago
Brilliant ツ
dianeflunder
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Yesterday
This helped my grade so much Perfect
Jadakiss
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2 hours ago
Good timing, thanks!
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