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redzritter19 redzritter19
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3 years ago
What is a way to show you are actively listening to a customer when you are on the phone?
A) Interrupt the customer every so often to ask questions.
B) Take notes.
C) Summarize the information told to you.
D) Finish the customers sentences when possible.
Textbook 
Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
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FamwamFamwam
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3 years ago
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redzritter19 Author
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3 years ago
Just got PERFECT on my quiz
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Yesterday
this is exactly what I needed
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2 hours ago
Helped a lot
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