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myassisblue myassisblue
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3 years ago
What do you do if a user describes a problem and suggests a solution that you know for a fact is not correct?
A) Humor the person and prove the solution is wrong.
B) Take a different course of action, but thank the person for the suggestion.
C) Take a moment to teach the person the technical information that shows why the persons solution is wrong.
D) dont mention the persons solution and just troubleshoot the problem.
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Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
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Lopezj273Lopezj273
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3 years ago
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myassisblue Author
wrote...

3 years ago
Thank you, thank you, thank you!
vanna2014
wrote...

Yesterday
Correct Slight Smile TY
lierac00
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2 hours ago
Smart ... Thanks!
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