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What is the purpose of emotion labour done by flight attendants and nurses?

qwertybio

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What is the purpose of emotion labour done by flight attendants and nurses?

What is the purpose of emotion labour done by flight attendants and nurses?

▸ to make employees happy

▸ to make customers happy

▸ to control aggression among managers

▸ to control aggression among owners

Textbook

Sociology: Compass for a New Social World

Sociology: Compass for a New Social World

Edition: 7^th

Authors: Brym, Strohschein, Kampen

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bknyc123

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