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During a meeting, Lanny and Jane get into an argument about how to prepare a proposal. Which of the ...

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During a meeting, Lanny and Jane get into an argument about how to prepare a proposal. Which of the ...

During a meeting, Lanny and Jane get into an argument about how to prepare a proposal. Which of the following is the first step they should take to try to resolve this conflict?

▸ They should look for common ground.

▸ They should understand the other's point of view.

▸ They should listen carefully to make sure they understand the problem.

▸ They should show concern for the relationship.

Textbook

Business Communication: Process and Product: Brief Edition

Edition: 7^th

Authors: Guffey, Loewy, Griffin

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