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a8oobra a8oobra
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Posts: 3806
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8 years ago
_____ means that the service firm must effectively train and motivate its customer-contact employees and supporting service people to work as a team to provide customer satisfaction.
A) External marketing
B) High-touch marketing
C) Interactive marketing
D) Internal marketing
Textbook 
Marketing: An Introduction

Marketing: An Introduction


Edition: 7th
Author:
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magnasmagnas
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#1
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7 years ago
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a8oobra Author
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#2
7 years ago
I totally agree with your answer, I thought so too actually (not to take away from your glory Wink Face)

Thank you
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#3
7 years ago
PM me if you need more help
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