Top Posters
Since Sunday
G
4
K
3
o
3
m
2
c
2
r
2
p
2
s
2
s
2
b
2
c
2
R
2
Home Q & A Board Other Fields Homework Help Human Resources Public Relations
New Topic  
a8oobra a8oobra
wrote...
Go to Answer
Posts: 3806
Rep: 13 1
8 years ago
_____ means that the service firm must effectively train and motivate its customer-contact employees and supporting service people to work as a team to provide customer satisfaction.
A) External marketing
B) High-touch marketing
C) Interactive marketing
D) Internal marketing
Textbook 
Marketing: An Introduction

Marketing: An Introduction


Edition: 7th
Author:
Read 138 times
3 Replies
Replies
Answer verified by a subject expert
magnasmagnas
wrote...
#1
Top Poster
Posts: 3806
Rep: 33 0
8 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

a8oobra Author
wrote...
#2
8 years ago
I totally agree with your answer, I thought so too actually (not to take away from your glory Wink Face)

Thank you
wrote...
#3
8 years ago
PM me if you need more help
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  987 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 353
  
 634
  
 5920
Your Opinion
What percentage of nature vs. nurture dictates human intelligence?
Votes: 436
Previous poll results: Which of the following is the best resource to supplement your studies: