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a8oobra a8oobra
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8 years ago
Which of the following are examples of customer touch pointscontact made between the customer and the company?
A) Sales force contacts made in trade shows.
B) Customer purchases made at a store.
C) Customer service and support calls made at a client's facility.
D) All of the above are examples of customer touch points.
Textbook 
Marketing: An Introduction

Marketing: An Introduction


Edition: 7th
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magnasmagnas
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8 years ago
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a8oobra Author
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#2
8 years ago
I totally agree with your answer, I thought so too actually (not to take away from your glory Wink Face)

Thank you
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#3
8 years ago
Thanks for the feedback
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