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nailat nailat
wrote...
Posts: 2268
7 years ago
While making a sales presentation to the head of a local company, Jenny discovers that the head is routinely stopped and delayed at airport security because of a joint replacement that sets off alarms but doesn't show up easily in the x-ray machines. This adds another 3-4 hours to some trips, and has caused him to miss 10 flights in the previous year. This conversation is:
A) need identification
B) relationship building
C) price negotiation
D) qualifying the prospect
E) post-sales service
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
Read 173 times
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NicroNicro
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Posts: 1995
7 years ago
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nailat Author
wrote...
7 years ago
Thank you, this is exactly what I needed!
wrote...
7 years ago
glad you liked it
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