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nailat nailat
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7 years ago
How is servicing the sale going to be the major way for John Alexander to create value?
A) Post-sale service from John and other Nordic Fox employees will make sure the sanitation employees can operate the machinery well, which will solve the sanitation director's problem.
B) By keeping in touch with the sanitation director after the sale, John may lower development costs.
C) John will personally train the employees on operating the machinery to ensure that safety is a priority.
D) By providing excellent post-sale service, John can charge more for the equipment, which increases profits for Arctic Fox.
E) The more service John provides to the sanitation director, the less likely that reminder presentations will be necessary.
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
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NicroNicro
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7 years ago
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nailat Author
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#2
7 years ago
Correct Slight Smile
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#3
7 years ago
glad you liked it
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