A patient angrily tells the nurse that he has been waiting over an hour for pain

1 -- Rationale 1: One behavior associated with critical thinking is having empathy and understanding why the patient is angry when having to wait for pain medication. The best response for the nurse to make to the patient is “I understand your anger and am sorry for the delay. I have your pain medication now.”
Rationale 2: “I had other patients who needed my attention first so I did a few things before getting the pain medication” is not an example of a critical thinking behavior and would be incorrect or inappropriate for the nurse to respond to the patient.
Rationale 3: “I needed to find out what your medication is and if you can have more when you asked” is not an example of a critical thinking behavior and would be incorrect or inappropriate for the nurse to respond to the patient.
Rationale 4: “It seems that you always ask for pain medication when I am trying to do other things” is not an example of a critical thinking behavior and would be incorrect or inappropriate for the nurse to respond to the patient.
Global Rationale: One behavior associated with critical thinking is having empathy and understanding why the patient is angry when having to wait for pain medication. The best response for the nurse to make to the patient is “I understand your anger and am sorry for the delay. I have your pain medication now.” The other choices are not examples of critical thinking behaviors and would be incorrect or inappropriate for the nurse to respond to the patient.

The first answer would be best. It addresses the patients feelings and offers a solution.