The nurse manager meets with the nursing staff to discuss the latest quality improvement findings. ...

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Rationale 1: Effective communication is a principle of the Crew Resource Management process. This principle focuses on the need to communicate potential safety issues. (See Page 109 Crew Resource Management Principles)
Rationale 2: Leadership and role identification is a principle of the Crew Resource Management process. This principle focuses on the role and value of each team member to safe patient care. This is the principle that the nurse manager was demonstrating. (See Page 109 Crew Resource Management Principles)
Rationale 3: Error anticipation and mitigation is a principle of the Crew Resource Management process. This principle focuses on the importance of identifying potentially harmful situations to prevent errors or safety issues from occurring. (See Page 109 Crew Resource Management Principles)
Rationale 4: Situational awareness is a principle of the Crew Resource Management process. This principle focuses on constant monitoring of the environment to look for indicators that errors may occur and correcting risk-producing situations. (See Page 109 Crew Resource Management Principles)

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