The staff development instructor is training a group of nurses on the use of the new electronic ...

2
Rationale 1: If users are not confident in their ability to master information systems, competency levels will not advance. Positive reinforcement is important during the implementation phase. Scheduling staff for remedial training on the weekends does not provide positive reinforcement. (See Page 190 User Competence and Confidence)
Rationale 2: If users are not confident in their ability to master information systems, competency levels will not advance. Positive reinforcement is important during the implementation phase. (See Page 190 User Competence and Confidence)
Rationale 3: If users are not confident in their ability to master information systems, competency levels will not advance. Positive reinforcement is important during the implementation phase. Explaining the importance of learning the system quickly does not provide positive reinforcement. (See Page 190 User Competence and Confidence)
Rationale 4: If users are not confident in their ability to master information systems, competency levels will not advance. Positive reinforcement is important during the implementation phase. Notifying managers of the staff who are having difficulty does not provide positive reinforcement. (See Page 190 User Competence and Confidence)

Awesomeee