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stethanie stethanie
wrote...
Posts: 966
7 years ago
When receiving business-related phone calls,
A) you should use frequent verbal responses (such as, "I see") to show that you are listening.
B) it is impolite to say things such as, "I understand" while the other person is speaking.
C) it is perfectly acceptable to put the caller on hold without explanation.
D) do none of the above.
Textbook 
Business Communication Today

Business Communication Today


Edition: 13th
Authors:
Read 119 times
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martiniomartinio
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Top Poster
Posts: 615
7 years ago
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stethanie Author
wrote...

7 years ago
Smart ... Thanks!
wrote...

Yesterday
I appreciate what you did here, answered it right Smiling Face with Open Mouth
wrote...

2 hours ago
Thank you, thank you, thank you!
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