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leftnut leftnut
wrote...
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11 years ago
You are the IT support person at ABC company. You're organization has just hired a full time national sales rep. She will be on the road constantly and will only be in the office maybe once or twice a month. Communication with the home office is crucial. You're task, assigned by the VP of IT, is to equip this person with everything she needs to communicate, transfer messages, print documents, submit sales orders, and generally provide anything else she needs to effectively do her job. What can you do if you're in her job position?
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wrote...
11 years ago
Here are some suggestions:
1.) Blackberry integrated with her company email account
2.) Ensure the individual is well-trained in using WiFi networks at public places (eg. hotels, Starbucks, other hotspots)
3.) Would it be possible to equip this individual with a primary and back-up laptop?  So if there are technical issues that cripple her ability to communicate via email/IM while travelling, she has an immediate contingency to fall back on.

Not sure how much this helps.  Good luck.
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