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FatPat FatPat
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Posts: 350
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6 years ago
Good listeners
   a.   predict what others might say
   b.   use skills such as summarizing and questions to insure they understand
   c.   make assumptions based on past experiences
   d.   remain silent
   e.   offer advice to help clients solve problems
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LadyPilotLadyPilot
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#1
Posts: 221
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6 years ago
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FatPat Author
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6 years ago
Thanks
dianeflunder
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Yesterday
Correct Slight Smile TY
jmelchor77
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2 hours ago
Brilliant ツ
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