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Puscifer Puscifer
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Posts: 323
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6 years ago
Which of the following is true about sending goodwill messages?
A.    A personal tone is inappropriate when sending congratulations even if you are already friendly with the reader.
B.    A handwritten note of appreciation is inappropriate in today’s electronic media environment.
C.    Send congratulations for personal events only if you know the reader well.
D.    Goodwill messages need not have a direct business purpose.
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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