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TangLang TangLang
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6 years ago
When using the direct approach to deliver bad news, the closing could often include a(n)
A.   apology
B.   description of the actions being taken to avoid similar mistakes in the future
C.   action step for those who want to appeal or contest the bad news
D.   explanation for the bad news
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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atomicpc_techatomicpc_tech
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6 years ago
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TangLang Author
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6 years ago
This helped my grade so much Perfect
Goku935
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Yesterday
Smart ... Thanks!
Ctownsend
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2 hours ago
this is exactly what I needed
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