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albert123445 albert123445
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6 years ago
A health care organization has implemented total quality management. The best definition of total quality management (TQM) is a:
 
  a. traditional approach of monitoring and evaluating individual performance, deviations from standards, and problem-solving ability.
  b. method that uses a data-driven approach to study work processes that lead to long-term system improvements.
  c. method of employee evaluation that includes self-evaluation and evidence-based performance appraisal.
  d. method of system operation and management used to achieve continuous quality improvement.
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fdsafdsafdsafdsa
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6 years ago
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albert123445 Author
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6 years ago
You make an excellent tutor!
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Helped a lot
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