The quality expert who proposed through his approach of 14 steps that quality, as a managed process, can be a source of improved financial performance for any firm is
A) W. Edwards Deming.
B) Joseph Juran.
C) Philip Crosby.
D) Kaoru Ishikawa.
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Question
The quality expert who proposed through his approach of 14 steps that quality, as a managed process, can be a source of improved financial performance for any firm is
A) W. Edwards Deming. B) Joseph Juran. C) Philip Crosby. D) Kaoru Ishikawa.
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