What five elements does a destination consist of?
a. Attractions, facilities, infrastructure, transportation, hospitality
b. Visitors, managers, employees, owners, facilities
c. Management, customer base, tourism, revenue, food
When various courts in different states rule in the same way on a particular issue, they are essentially creating objective standards for hotel safety. These are called court mandates.
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Leisure-oriented hotels will have strong occupancy during the weeks but tend to have problems in filling rooms on the weekend.
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Management can begin to manage employee satisfaction by bringing service promises in line with what is currently being offered.
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However, management IS responsible for providing safe facilities, even for guests of guests.
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General Managers ranked computer skills number 2 in terms of importance after three years of employment, even though it was not listed in the top ten skills at the beginning of employment.
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The net present value, profitability index, internal rate of return, and modified internal rate of return methods will provide consistent investment decisions for independent projects with normal cash flows.
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Management is not responsible for protecting guests from unforeseeable criminal acts.
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The challenge of selling out each night is made difficult by the fact that the supply of hotel rooms is variable while demand for these rooms is fixed.
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If a capital budgeting project's cash flows are not normal, the internal rate of return method should be used to make the investment decision.
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