The event market is made up of approximately what percent of corporate events?
A) 95 B) 75 C) 80 D) 50
Benchmarking is, in part, the process of:
A) asking employees about preferred work methods.
B) knowing how guests want something to be done.
C) understanding how one's own organization does something.
D) A and B above
Examples of the types of service a company like Sodexho might provide include
A) Sanitation and chemical services
B) nutrition consultation with fast food companies like McDonalds
C) preventive maintenance contracts with independent restaurant owners in rural areas
D) housekeeping, groundskeeping and plant operations
The text advances the notion that who of the following is responsible for the majority of problems in a hospitality operation?
A) Guests B) Line-level employees
C) Managers D) Supervisors
________ is equal to twice the percentage of alcohol by volume in a beverage.
Fill in the blank(s) with correct word
The primary competition for most private clubs is other private clubs.
Indicate whether the statement is true or false
Define the term communications.
What will be an ideal response?
According to Event Solutions Black Book, which is the most popular event site used by meeting planners?
A) Banquet Hall B) Hotel/Resort C) Club D) Convention Center
Employee turnover in private clubs is frequently lower than in other segments of the hospitality industry.
Indicate whether the statement is true or false
The first criteria for making a decision is
A) intelligence B) intuition C) it must be rational D) information
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