As a controllable element in the logistics system, ____ triggers the logistics process and directs ...

As a controllable element in the logistics system, ____ triggers the logistics process and directs the activities necessary to deliver products to customers.
 A) order processing
  B) customer service
  C) production planning
  D) inventory management
  E) information management

Question 2

In serving JIT customers, business marketers find that:
 A) the typical order size shrinks.
  B) more frequent deliveries are required.
  C) relationships with JIT customers are longer lasting and often formalized with a written contract that may span up to five years.
  D) all of the answer choices.
  E) both more frequent deliveries are required and relationships with JIT customers are longer lasting and often formalized with a written contract that may span up to five years.

Question 3

Many U.S. manufacturers have adopted the just-in-time (JIT) purchasing principle. Concerning this trend, all of the following statements are accurate except:
 A) One objective of a JIT system is to eliminate waste of all kinds from the production process.
  B) Because JIT attempts to relate purchases to production requirements, the typical order size increases.
  C) A significant effect of JIT purchasing has been the drastic reduction in the number of suppliers utilized by manufacturers.
  D) Suppliers find that relationships with JIT customers are longer lasting.
  E) Both because JIT attempts to relate purchases to production requirements, the typical order size increases and a significant effect of JIT purchasing has been the drastic reduction in the number of suppliers utilized by manufacturers.

Question 4

In contrast to innovative products, the supply chain for functional products is designed to:
 A) minimize logistics and inventory costs.
  B) assure low-cost manufacturing.
  C) adapt production capacity to uncertain demand patterns.
  D) all of the answer choices
  E) both minimize logistics and inventory costs and assure low-cost manufacturing.

Question 5

The supply chains for products that could be categorized as innovative (e.g., high-tech products) differ from the supply chains for functional products because:
 A) demand is less predictable for innovative products.
  B) attention centers on capturing high profits during peak demand periods for the innovative product.
  C) minimizing inventory costs is not a major concern with innovative products.
  D) all of the answer choices.
  E) both demand is less predictable for innovative products and attention centers on capturing high profits during peak demand periods for the innovative product.

Question 6

The most commonly reported benefits for firms that adopt supply chain management are:
 A) higher profit margins.
  B) enhanced cash flow.
  C) higher order-to-delivery cycle time.
  D) all of the answer choices.
  E) both higher profit margins and enhanced cash flow.

Question 7

A firm that can respond to a customer's unique requirements for packaging and order size in a cost-effective manner is addressing which of the following supply chain goals?
 A) time compression
  B) waste reduction
  C) unit cost reduction
  D) flexible response
  E) inventory reduction

Question 8

Supply chain management seeks to achieve which of the following goals?
 A) waste reduction
  B) unit cost reduction
  C) flexible response
  D) all of the answer choices
  E) both waste reduction and unit cost reduction

Question 9

To integrate activities across the supply chain, supply chain management often:
 A) requires that firms in the supply chain share sensitive and proprietary information about customers and corporate plans.
  B) creates excess inventory in the pipeline leading to the customer.
  C) involves higher transportation and handling costs.
  D) all of the answer choices.
  E) both creates excess inventory in the pipeline leading to the customer and involves higher transportation and handling costs.

Question 10

The supply chain includes a variety of firms, ranging from those that process raw materials to make component parts to those engaged in wholesaling. Included also are organizations engaged in:
 A) warehousing.
  B) transportation.
  C) materials handling.
  D) all of the answer choices.
  E) both warehousing and transportation.

Question 11

According to the text, airfreight may be almost 10 times more expensive than motor freight,
 
 Indicate whether the statement is true or false