Open and emotionally stable teams can put task conflict in perspective and focus on how the variance in ideas can help solve the problem rather than letting it degenerate into relationship conflicts.
Indicate whether the statement is true or false
Question 2Which of the following statements is true regarding employee recognition?
A) Employee recognition is an extrinsic reward.
B) Critics argue that employee recognition programs are highly susceptible to political manipulation by management.
C) Employee recognition programs are expensive.
D) Centralized programs across multiple offices in different countries can hinder the process of employee recognition programs.
E) Employee stock option is a more powerful workplace motivator than recognition.
Question 3In the disciplinary action process, what must occur immediately after management establishes rules?
A) observe performance
B) set organizational goals
C) compare performance with rules
D) communicate rules to employees
Question 4The word discipline comes from the word disciple, and when translated from Latin, what does it mean?
A) to punish
B) to control
C) to teach
D) to restrain
Question 5Which of the following is true with regard to use of individuals and teams?
A) Teams and individuals can be used interchangeably for all kinds of jobs without any significant impact seen on effectiveness.
B) Teamwork requires less time and resources when compared to individual work.
C) Individuals have increased communication, supervision, and conflict-management demands when compared to teams.
D) Individuals are bound by a collective common purpose that is organizationally determined, and this typically reduces their performance.
E) Task complexity and requirement of different perspectives must be used as criteria when assigning work to teams over individuals and vice versa.
Question 6Parker Pharmaceuticals is a corporation that employs over 400 workers. As the firm continues to grow, the need for discipline among employees has become more critical.
The HR department and top executives are planning to revamp the disciplinary action process that is currently in place at Parker. Which of the following most likely undermines a decision to use the hot stove rule approach to discipline?
A) Parker supervisors desire flexibility in any disciplinary system.
B) Some Parker employees belong to labor unions while other do not.
C) The Parker ombudsperson handles most grievance procedures.
D) Most disciplinary issues at Parker are related to insubordination.
Question 7In order to be most effective, disciplinary action should be a ________ process.
A) learning
B) subjective
C) negative
D) painful
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