Which of the following is true about management and leadership?

Which of the following is true about management and leadership?
 
  A) Often, the differences are blurred in practice.
  B) Some managers may be leaders, but leaders are never managers.
  C) The distinction between the two is quite clear.
  D) There is no real difference except in theory.

Question 2

George believes that the increased allocations should be spent on healthcare benefits; on the other hand, Jean thinks these allocations should be spent on increased vacation benefits. Their difference of opinion is an example of:
 
  A) affective conflict.
  B) substantive conflict.
  C) process conflict.
  D) deviance.

Question 3

Which of the following is the best description of the provisions of the Civil Rights Act, Title VII?
 
  A) prohibiting discrimination against individuals with disabilities or chronic illnesses
  B) prohibiting discrimination against employees aged 40 or over
  C) prohibiting the forced retirement of most employees
  D) prohibiting discrimination based on race, color, religion, national origin, or gender

Question 4

________ is a process whereby an experienced organizational member provides advice and guidance to a less-experienced member.
 
  A) Delegating
  B) Integration
  C) Mentoring
  D) Assimilation

Question 5

Power that derives from the recognized ability of someone to make decisions is referred to as:
 
  A) referent power.
  B) legitimate power.
  C) expert power.
  D) reward power.

Question 6

Explain the concept of the glass ceiling in workplaces. What practices have aided in the creation of the glass ceiling?
 
  What will be an ideal response?

Question 7

Identify and briefly describe each type of discrimination that occurs in the workplace.
 
  What will be an ideal response?

Question 8

Two employees have different personalities and clash all the time. The frustration that results is an example of:
 
  A) affective conflict.
  B) substantive conflict.
  C) process conflict.
  D) deviance.

Question 9

Position power is based on a number of things including:
 
  A) expertise.
  B) charisma.
  C) rational persuasion.
  D) None of these.