All of the following are roles for leaders in a team environment except?
a. obtaining necessary training
b. continuing to do real work
c. helping the team develop an implementation plan
d. setting norms for the team
Question 2When a mentor gives on-the-spot advice to help the person being mentored improve his or her skills, it is called _______________________.
a. coaching
b. role modeling
c. acting as a referral agent
d. providing acceptance
Question 3Based on Luthans' research, in order for organizations to be effective they must reward effective managers and help them become successful.
a. true
b. false
Question 4If you owned a company of 1,000 employees, how much of their behavior would you want to control?
a. 10
b. 40
c. 60
d. 90
e. Why?
Question 5The coaching skills of showing empathy and active listening can help when ___________________.
a. coaching
b. role modeling
c. counseling
d. providing acceptance
Question 6Fred Luthans found that only 10 of managers are both effective and successful.
a. true
b. false
Question 7What are the four main types of organizational glue?
a. Charismatic leadership
b. Rewards
c. Rules and regulations
d. Shared values.
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