Which of the following types of body language may indicate openness to discussing a topic?
A) Sitting in a slouched, completely resting position
B) Sitting upright, legs somewhat open, palms up
C) Turning away slightly with direct eye contact
D) Licking the lips, heavy breathing, and a running nose
Q. 2When clients talk about topics that are uncomfortable to them, one may expect all EXCEPT which of the following?
A) Direct, angry eye contact and a more aggressive body posture
B) Shifts in eye contact patterns, body movement, and changing vocal qualities
C) Slower vocal qualities coupled with shifts in eye contact patterns
D) Hesitation and attempt to change topic
Q. 3Which of the following is NOT an effective focus of observation?
A) Observe client's nonverbal behavior.
B) Observe client's verbal behavior.
C) Observe client's ongoing thoughts.
D) Observe client's discrepancies in verbal and nonverbal behavior.
Q. 4When you use observation skills competently as an interviewer, you can predict the client will ____.
A) often become very defensive
B) pay more attention to interviewer instructions
C) often demonstrate movement symmetry or complementarity
D) express more emotional release
Q. 5Observation is:
A) secondary to attending and questioning skills.
B) less important when you videotape interview sessions.
C) focusing only on your client's speech in the interview.
D) vital to establishing a helping relationship.
Q. 6Which of the following is a FALSE assertion about self-observation?
A) By turning observation inward, you can tune into your own reactions.
B) Accurate self-observation will help you examine what lies within the client.
C) Self-observation provides you with a compass to guide you through the session.
D) Self-observation is a process of self-awareness that may lead to growth and change.
Q. 7What is the nonverbal percentage of most communications?
A) 95
B) 85
C) 75
D) 65
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