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kadejuah kadejuah
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6 years ago
According to Ralph Nichols, the father of listening research,
 
  a. People feel flattered, important, and special when you remember their name.
  b. Effective paraphrasing requires mindful listening.
  c. The difference between the almost right word and the right word is really a large mattertis the difference between the lightning bug and the lightning.
  d. Words do not have meaning; people having meaning in words.
  e. We must always withhold evaluation until our comprehension is complete.
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imtherealslimshimtherealslimsh
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6 years ago
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