Americans most commonly use their smartphones for _________.
A) making phone calls
B) writing memos
C) sending and receiving text messages
D) proofreading business messages
Ques. 2The STAR method (Situation or Task/Action/Result) refers to a:
A) consistent format for writing a letter of recommendation.
B) consistent format to help a job applicant answer open-ended questions.
C) method used to evaluate the long-term and short-term goals of a job applicant.
D) method used in researching positions that are of interest to people looking for a job.
Ques. 3What is a benefit of instant messaging?
A) Instant messaging allows real-time communication with colleagues anywhere in the world.
B) Instant messaging is a convenient alternative to the telephone.
C) Instant messaging allows people to share information immediately and make decisions quickly.
D) All of these choices are benefits of instant messaging.
Ques. 4Laurent is being interviewed for the position of content analyst at Alping Inc Zara, the interviewer, asks Laurent to tell her about a time when Laurent was able to convince someone to look at things from his perspective. This question posed by Zara is an example of a(n) _____.
A) opinion question
B) credential verification question
C) standard interview question
D) behavioral question
Ques. 5Texting requires a SMS, which stands for ________.
A) simple message synchronization
B) short message service
C) systems messaging synchronization
D) single mobility system
Ques. 6Questions designed to understand why an interviewee wants to work for a particular organization are known as _____.
A) technical interview questions
B) behavioral questions
C) standard interview questions
D) competency questions
Ques. 7Chatham Industries would like to provide live tech support to its customers. What is the best communication channel for doing this?
A) E-mail
B) Blog
C) Podcast
D) Instant messaging
Ques. 8According to a UNESCO report of employer views, in today's business climate, _____ is a soft skill that is essential for workers.
A) writing ability
B) entrepreneurial ability
C) reading ability
D) arithmetic ability
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